PAC Codes

PAC Code FAQs

To get your PAC Code now, use our handy PAC Code tool.

PAC Code Frequently Asked Questions (FAQs)

A porting authorisation code, or PAC code, allows you to transfer your existing mobile phone number from one mobile phone network provider to another mobile phone provider so that if you change mobile phone networks you do not have to give everyone a new number... You can keep your existing mobile phone number. The process is termed mobile number portability, or number porting.

PAC Codes are free

Usually, you will get your PAC Code within a few hours of requesting it. Your mobile phone network is obliged to give you your PAC Code within 2 working days.

Yes. Whether you have a pay as you go or a pay monthly contract, you can keep your number and transfer it to another mobile phone operator using a PAC Code

Yes. Whether you have a pay monthly contract or a pay as you go mobile phone number, you can keep your number and transfer it to another mobile phone operator using a PAC Code

You will lose any unused balance within your pay as you go account once your phone number has been ported (transferred) to another mobile phone operator. You are advised therefore to use up all of your account credit before transferring (porting) takes place.

Please use our handy PAC Code tool to guide you through the process for requesting your PAC Code

You can request your PAC Code as often as you like, however each PAC Code is only valid for 30 days.

No. Your current contract will cease to exist once your mobile phone number has been transferred to a new mobile phone network

Maybe. You will set up a new payment plan with your new mobile phone provider.

There will likely be a 2-4 hour disruption to your mobile phone service during the porting process.

Yes. Transferring (porting) your mobile phone number is available to both pay monthly mobile phone numbers and pay as you go mobile phone numbers and you can port (transfer) between the two.

Yes. Transferring (porting) your mobile phone number is available to both pay monthly mobile phone numbers and pay as you go mobile phone numbers and you can port (transfer) between the two.

You can contact PACCodes.co.uk using our online contact form, however, we respectfully request that if you have a specific question, you take a look at our online PAC Code FAQs section, as most questions will be answered there.

Sure we can. We have a PAC Codes News section on our website that is updated regularly and we also offer a Mailing List that you may subscribe to. We will not pass your details on to any other third party. Please see our Privacy Policy for more information.

Everyone is eligible to request a PAC Code so long as your bills are up to date with your current mobile phone provider and you are the named account holder.