PAC Codes

Get your PAC Code NOW and Switch to giffgaff


Switching to giffgaff

If you want to switch to giffgaff and keep your current mobile telephone number you will need a PAC code (porting authorisation code) from your current mobile telephone network operator. This will allow you to transfer (port) your existing mobile phone number to giffgaff .

Getting your PAC Code is simple and quick.

We have full instructions for obtaining your PAC Code. You can use our handy tool to get full instructions for obtaining your PAC Code and using it to switch to giffgaff .

In July 2019, Ofcom introduced Text-to-Switch to enable mobile phone customers to retrieve their PAC code without having to speak to their current network provider. This allows the customer to send a text messgae to retrieve their PAC code. For detailed instructions, see the Text-to-Switch website.

Why Switch to giffgaff ?

Switching to giffgaff is likely to save you money!

giffgaff is the mobile operator run by you! giffgaff believe in simplicity and giffgaff would rather you stay with them because you want to, not because you are tied to a contract.

giffgaff offer flexibility on their SIM-only plans. You can change you giffgaff plan each month or stick with the same one. giffgaff will recommend the right plan for you, even if that means you will spend less. You can also buy a phone with giffgaff, and they are all unlocked. So you can take your giffgaff phone with you at any time. You can spread the cost of the phone over monthly payments or pay upfront.

giffgaff offers great value plans, teh latest phones and unlocked, fully tested and data cleansed pre-owned phones with a six month warranty.

giffgaff SIM cards are free! Order your giffgaff today!

As mobile phone technology improves and becomes cheaper, and with increased competition among the mobile phone network operators, the result is cheaper mobile phone tariffs. If you want to move from your current mobile phone network to giffgaff you will be able to keep your mobile phone number - you will need a PAC Code.

Take advantage of the latest giffgaff mobile phone tariffs and take advantage of the fact that you can keep your existing mobile phone number, saving you money, time and effort updating contacts with a new number.

We know your mobile phone number is important to you. So take it with you when you switch to giffgaff .

How to Transfer your Mobile Phone Number to giffgaff

Transferring your mobile phone number to giffgaff is now even easier thanks to the new Ofcom rule Text-to-Switch. You still need a PAC Code, however, you can get your PAC Code by sending a free text message to your current provider. Simply use our handy PAC Code tool for a simple step-by-step guide to sending your text (which is free), receiving your PAC Code and transferring your number to a new mobile phone provider.

You no longer need to speak with your current provider's customer services (or retention team) - unless of course you want to - if you think they will offer you a deal that you cannot refuse to stay with them!

Latest News and Offers from giffgaff

Is it time to switch to giffgaff?

Which? asked 6,135 members to rate their network on a range of different factors, from customer service to value for money. They were also asked if they would recommend their provider and their level of satisfaction.
Vodafone was rated the worst, getting only a one star rating for customer service, technical support and value for money.
EE, the largest UK mobile network, was also ranked in the bottom providers in the country. EE only received a quarter of positive feedback.

Out of the 13 networks included in the Which? survey, the smaller networks came out on top!
giffgaff was ranked the best network in the survey, with nearly all their customers rating value for money as good or excellent.
This is the 7th year running for giffgaff in the top spot, as seeing as the network is 10 years old, it is clear giffgaff is a firm favourite in the UK.


It’s never been easier to switch to giffgaff, so use our handy tool now to keep your mobile number when you switch mobile provider!